Digital
transformation is the holistic and comprehensive review and redesign of all aspects of a business, to fully utilise and leverage the opportunities offered by digital technologies and integrate them into the broader operations of the organisation, which may result in significant changes to the way a business operates and provides value to its customers.
To fully capitalise on the benefits and the potential of digitalisation and digital technologies, an organisational culture change is often needed, able to challenge the status quo, be comfortable with experimenting, failure and learning - focusing on being a culture of innovation.
Through digital transformation, organisations can
improve communication, collaboration, and processes to drive efficiency,
growth, and competitiveness, and ultimately - enables
businesses to become more agile, customer-centric, and data-driven in an
increasingly digital world.
