All too often, when observing operational day-to-day activities, following an item of work (or product) through the organisational business structure within the creation to completion life-cycle - analysing and questioning the reasons for various 'side' steps taken within the process - the answers are,

... 'it's always been this way',   

... 'it has to be this way, because of all the approvals needed from various departments' ...  

... 'we know it could be better - but not had the time' ...  

Why? ... Unnecessary time spent - is money lost!