All too often, when observing operational day-to-day activities, following an item of work (or product) through the organisational business structure within the creation to completion life-cycle - analysing and questioning the reasons for various 'side' steps taken within the process - the answers are,
... 'it's always been this way',
... 'it has to be this way, because of all the approvals needed from various departments' ...
... 'we know it could be better - but not had the time' ...
Why? ... Unnecessary time spent - is money lost!
However, we do understand. People are busy with daily business activities - not leaving much time to review current processes 'right now'.
By supporting our customers in analysing current situations - we help to find a better solution.
Value stream evaluation and mapping, streamlining of business and operational processes, helps to ensure business operations are as efficient (e.g. resources) and as effective (e.g. meeting customer requirements) as possible.
With our tools and frameworks, customised to each customer and specifically to business requirements - our aim is to investigate and understand your business, for an overall holistic perspective.
"We should work on our process, not the outcome of our processes." ~ W. Edwards Deming